1. Introduction
Welcome to KurzKonsult.
These Terms of Service govern your access to and use of our website, www.kurzkonsult.com, and the educational consultancy, visa application assistance, relocation advisory and related services provided by KurzKonsult Limited.
KurzKonsult Limited is a company registered in the Federal Republic of Nigeria.
By purchasing our services, submitting an application through us or otherwise entering into a service agreement with KurzKonsult, you agree to these Terms of Service.
Please read these terms carefully before engaging our services.
2. Our Services
KurzKonsult provides educational and international mobility advisory services, which may include:
- University Admission Assistance
- Study Visa Assistance
- Complete Study Packages
- Vocational Training (Ausbildung) Application Assistance
- Language Course Admission and Visa Assistance
- Opportunity Card Advisory Services
- Family Reunification Application Assistance
- Schengen Visit Visa Assistance
- Educational and Relocation Consultations
- Other services expressly advertised or agreed upon in writing
The exact scope of each service is determined by the package description, invoice, service agreement or written confirmation provided to the client.
Services not expressly included in an agreed package may attract additional fees.
3. Nature of Our Services
KurzKonsult is an independent educational and mobility consultancy.
We are not an embassy, immigration authority, university, government agency or official representative of any such institution unless an expressly disclosed authorisation exists.
Our role is to provide professional guidance, application preparation, administrative support and related consultancy services.
All decisions regarding university admission, scholarships, visas, residence permits, employment and other immigration matters remain exclusively with the relevant institutions or authorities.
KurzKonsult does not guarantee admission, visa approval, scholarships, employment or immigration status.
4. Eligibility and Client Responsibilities
Clients are responsible for:
- Providing accurate, complete and authentic information.
- Submitting requested documents within agreed deadlines.
- Disclosing relevant academic, financial, immigration or application history.
- Reviewing application information and confirming its accuracy before submission.
- Attending required appointments, interviews and biometric enrolments.
- Paying agreed service fees and applicable third-party charges.
- Informing KurzKonsult promptly of changes affecting their applications.
KurzKonsult reserves the right to suspend or terminate services where a client knowingly provides fraudulent, misleading or falsified information, subject to applicable law and any contractual obligations already incurred.
We will not knowingly submit forged documents or false information to universities, embassies or other institutions.
5. Service Packages and Scope
5.1 University Admission Assistance
This service supports clients with university research, programme selection, document preparation, applications and admission-related correspondence.
Visa assistance is not included unless expressly stated.
5.2 Study Visa Assistance
This service supports clients who have secured admission or otherwise meet the relevant requirements for a study visa.
University admission applications are not included unless expressly stated.
5.3 Complete Study Package
This package combines university admission assistance with study visa preparation and related support.
The number of university applications, covered application fees, included documents and service milestones will be specified in the client's individual package agreement.
5.4 Other Services
The scope of language-course, vocational training, family reunification, Opportunity Card, Schengen visa and other advisory services will be communicated before payment.
6. Fees and Payment
Service fees will be communicated before the client makes payment.
Payment may be required in full or through an approved instalment arrangement.
Where instalments are permitted, the payment schedule and amount due at each stage will be confirmed in writing.
Unless expressly stated otherwise, KurzKonsult's professional fees do not include:
- University application fees
- Visa application fees
- Tuition or school fees
- Proof-of-funds deposits or blocked-account funding
- Health insurance
- Translation, notarisation or document legalisation fees
- Courier charges
- Travel and accommodation expenses
- Other third-party expenses
Where third-party fees are expressly included in a package, the written package agreement will identify the applicable coverage and limits.
KurzKonsult will not incur additional chargeable expenses on a client's behalf without the client's authorisation or an existing agreement covering those expenses.
7. Commencement of Services
Services ordinarily commence after confirmation of payment, receipt of required information and acceptance of the agreed service scope.
Clients acknowledge that some services may involve immediate preparatory work, including profile assessments, university research, document reviews and application processing.
Any agreed commencement date or delivery milestone will be communicated through the relevant service agreement.
8. Cancellation and Refunds
Clients may request cancellation in accordance with the Refund Policy published on the KurzKonsult website.
Under the standard voluntary cancellation policy:
- Cancellation within three calendar days of payment ordinarily qualifies for a 100% refund of the amount paid, less eligible non-recoverable third-party expenses already incurred.
- Cancellation after three calendar days ordinarily qualifies for a 50% refund of the amount paid, less eligible non-recoverable third-party expenses already incurred.
These terms are subject to the full published Refund Policy, the applicable service agreement and mandatory consumer protection rights.
Where KurzKonsult fails to deliver a contracted service, or applicable law provides a different remedy, the client's statutory rights remain unaffected.
9. Application Processing and Timelines
KurzKonsult will make reasonable professional efforts to process applications accurately and within applicable deadlines, provided clients supply the required information and documents promptly.
Admission decisions, embassy appointments, visa processing times and institutional responses are outside our direct control.
Any processing timelines communicated by KurzKonsult are estimates unless expressly guaranteed in writing.
We are not responsible for delays caused by institutions, government authorities, technical systems or client-related omissions, except where applicable law or our own actions establish responsibility.
10. Admission and Visa Outcomes
A refusal, rejection or unsuccessful application does not automatically establish that KurzKonsult failed to provide its contracted services.
However, clients retain all applicable remedies where an unsuccessful outcome results from KurzKonsult's negligence, misrepresentation, failure to perform an agreed service or other legally actionable conduct.
No provision of these Terms excludes liability that cannot lawfully be excluded.
11. Communication
Official communications may take place through KurzKonsult's designated email addresses, website forms, telephone numbers or approved messaging channels.
Clients are responsible for monitoring communications and responding to reasonable document requests.
Important service changes, payment arrangements and application instructions should be confirmed in writing.
12. Confidentiality and Personal Information
KurzKonsult will handle client information in accordance with its Privacy Policy and applicable data protection laws.
Personal information may be shared with universities, application platforms, educational institutions, visa-related service providers and other relevant recipients where necessary and legally permitted for the agreed services.
We will take reasonable measures to protect confidential client information against unauthorised disclosure.
13. Intellectual Property
The content, branding, logos, original research materials, website design and other intellectual property belonging to KurzKonsult remain our property or that of the relevant rights holders.
Visitors may not reproduce, commercially distribute or misrepresent our proprietary materials without permission, except as permitted by law.
Clients retain ownership of their personal documents and information.
14. Website Use
Users must not misuse the website, attempt unauthorised access, interfere with its operation or submit malicious or fraudulent content.
KurzKonsult may restrict access where necessary to protect its systems, users or lawful interests.
15. Third-Party Services
Our website or services may refer clients to universities, language schools, payment providers, insurance companies, application portals and other independent organisations.
Such organisations operate under their own terms, policies and legal obligations.
KurzKonsult is responsible for its own contractual commitments but does not control independent third-party decisions or services.
16. Limitation of Liability
To the extent permitted by applicable law, KurzKonsult is not responsible for losses arising solely from circumstances outside its reasonable control.
Nothing in these Terms excludes or restricts liability for fraud, deliberate misconduct, negligence or other matters where exclusion is prohibited by law.
17. Changes to Services and Terms
KurzKonsult may update these Terms to reflect operational, legal or service changes.
The updated version will be published on our website with a revised effective date.
Material changes affecting existing paid engagements will be communicated as appropriate and will not automatically override previously agreed contractual rights.
18. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Federal Republic of Nigeria, subject to any mandatory laws applicable to a particular client or transaction.
Clients are encouraged to contact KurzKonsult first to seek an amicable resolution of complaints or disputes.
Where resolution is not possible, either party may pursue available remedies through the appropriate regulatory authorities or courts of competent jurisdiction.
19. Contact Information
For enquiries regarding these Terms of Service, please contact:
KurzKonsult Limited
Website: www.kurzkonsult.com
Email: help@kurzkonsult.com