1. Introduction
KurzKonsult Limited respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit www.kurzkonsult.com, enquire about our services or engage KurzKonsult for educational and international mobility assistance.
KurzKonsult Limited is registered in Nigeria and acts as a data controller for personal information processed in connection with its own services.
We process personal information in accordance with the Nigeria Data Protection Act 2023 and other applicable data protection laws, including the European Union General Data Protection Regulation (GDPR) where applicable.
2. Information We Collect
Depending on your interaction with KurzKonsult, we may collect the following categories of personal information:
Personal identification information
- Full name
- Date of birth
- Nationality
- Contact details
- Residential address
- Passport and identification information
Academic and professional information
- Educational qualifications
- Academic transcripts and certificates
- Curriculum vitae
- Employment history
- Language proficiency records
- Personal statements and motivation letters
Immigration and application information
- Visa and residence permit history
- University admission information
- Application correspondence
- Supporting documents required by institutions or immigration authorities
Financial and transaction information
- Payment confirmations
- Transaction references
- Invoices and billing information
- Financial documents supplied for application purposes
Website and communication information
- Enquiry form submissions
- Consultation requests
- Newsletter preferences
- Communications with our team
- Technical information such as IP addresses, browser details and website usage data, where collected
We may also process sensitive personal information where it is necessary, lawful and appropriately protected for a particular service.
We request only information reasonably necessary for the relevant purpose.
3. How We Collect Information
We may collect personal information when you:
- Complete a form on our website.
- Contact us by email, telephone or an approved messaging platform.
- Register for a webinar or consultation.
- Subscribe to our newsletter.
- Purchase a service package.
- Submit documents for admission or visa assistance.
- Communicate with our consultants.
- Use our website and its permitted tracking technologies.
We may also receive relevant information from universities, educational institutions, application platforms and other authorised third parties in connection with your application.
4. Why We Use Your Information
KurzKonsult processes personal information to:
- Respond to enquiries and assess service suitability.
- Provide educational and mobility consultancy services.
- Research and prepare university or language-school applications.
- Assist with visa and immigration-related documentation.
- Communicate with clients and relevant institutions.
- Process payments and maintain financial records.
- Schedule consultations and manage appointments.
- Send newsletters and promotional communications where legally permitted.
- Maintain website security and improve our services.
- Comply with legal and regulatory obligations.
- Establish, exercise or defend legal claims where necessary.
5. Legal Bases for Processing
Depending on the circumstances and applicable law, we may rely on:
- Contractual necessity: To provide services you have purchased or requested.
- Consent: For optional marketing communications or other processing requiring consent.
- Legal obligations: To maintain required records and comply with applicable laws.
- Legitimate interests: To administer our business, respond to enquiries, prevent fraud and maintain security, where those interests are not overridden by applicable individual rights.
- Other lawful grounds: Where expressly permitted by applicable data protection law.
Where processing requires your consent, you may withdraw it through the relevant communication or privacy contact channel.
Withdrawal of consent does not invalidate processing that was lawful before withdrawal.
6. Sharing Personal Information
We may share relevant personal information with:
- Universities and higher education institutions.
- Language schools and vocational training providers.
- Application platforms such as uni-assist.
- Embassies, consulates and immigration-related authorities, where applicable.
- Authorised visa application service providers.
- Payment processors and financial service providers.
- Website hosting, communication and document management providers.
- Professional advisers and regulators where legally necessary.
We share only the information reasonably required for the relevant service or lawful purpose.
We do not sell clients' personal information to advertisers or data brokers.
7. International Data Transfers
Because KurzKonsult assists with applications to institutions in different countries, personal information may need to be transferred internationally.
Such transfers may include sending application documents to universities, educational institutions and authorised service providers outside Nigeria.
Where applicable, we will implement appropriate legal and organisational safeguards for international transfers, including measures required under the Nigeria Data Protection Act and GDPR.
We will provide additional information about relevant transfers and safeguards where required by law.
8. Data Security
We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss and misuse.
These measures may include access restrictions, secure account authentication, controlled document sharing and other appropriate safeguards.
Only authorised personnel and service providers should access personal information where necessary for their responsibilities.
No electronic transmission or storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal requirements, resolve disputes or maintain appropriate business records.
Retention periods depend on the type of information, the services provided, applicable legal obligations and the circumstances of the client relationship.
When information is no longer required, we will securely delete, anonymise or otherwise dispose of it in accordance with applicable law and our retention procedures.
10. Your Data Protection Rights
Subject to applicable law and relevant exceptions, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of information.
- Object to certain processing activities.
- Request restriction of processing.
- Request data portability.
- Withdraw consent where processing relies on consent.
- Request appropriate safeguards concerning automated decisions.
- Lodge a complaint with the relevant data protection authority.
You may exercise applicable rights by contacting us through the privacy contact information below.
We may request reasonable verification of identity before processing a request.
11. Newsletter and Marketing Communications
KurzKonsult may offer newsletters, educational updates, programme announcements and promotional communications.
Where consent is required, we will send such communications only after obtaining the appropriate consent.
Subscribers may unsubscribe from marketing emails using the unsubscribe mechanism provided or by contacting us.
Unsubscribing from marketing does not prevent necessary service-related communications.
12. Cookies and Website Technologies
Our website may use cookies and similar technologies for essential functionality, security, preference management and, where implemented, analytics or marketing.
Non-essential cookies will be used only in accordance with applicable consent requirements.
For more information, please refer to our Cookie Policy.
13. Children's Privacy
KurzKonsult's services are primarily intended for adults.
Where an application involves a minor, we will obtain the appropriate parent or guardian authorisation and comply with applicable legal requirements before processing the minor's personal information.
We do not knowingly collect personal information from children without an appropriate lawful basis.
14. Third-Party Websites
Our website may contain links to external websites, including universities, government portals and service providers.
We are not responsible for the privacy practices of independent third-party websites.
We encourage visitors to review their privacy policies before submitting personal information.
15. Data Breaches
Where a personal data breach occurs, KurzKonsult will assess the incident and take appropriate containment, investigation and remedial measures.
We will notify affected individuals and relevant regulatory authorities where required by applicable law.
16. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, data practices or legal obligations.
The latest version will be published on our website with its effective date.
Where legally required, we will provide additional notice or obtain renewed consent for material changes.
17. Contact and Privacy Requests
For questions about this Privacy Policy or requests concerning personal information, please contact:
KurzKonsult Limited
Website: www.kurzkonsult.com
Privacy Email: help@kurzkonsult.com